Master of Science, Information Sciences, University of Tennessee-Knoxville (2006)
Master of Arts, English, University of Nebraska-Lincoln (2004)
Bachelor of Arts, Double major in Japanese Studies and English, cum laude, Hope College (2001)

Qualification Summary

Experienced technologist with thirteen years’ professional experience working in higher education, libraries and the private sector.


Professional Experience

WGBH, Boston, Massachusetts
Repository and Metadata Systems Manager, Mar. 2020-Present

  • Manage the technology team of the Media Library and Archives
  • Product manager for audio-visual repository
  • Lead metadata harmonization efforts

Suffolk University, Boston, Massachusetts
Instructional Designer/Technologist, Oct. 2019-Feb. 2020

  • Support 420 faculty using Blackboard, Ally, Panopto and Zoom in face-to-face teaching and online teaching
  • Lead faculty development workshops
  • Research emerging technologies both in digital scholarship and in teaching and learning
  • Create video tutorials, online guides, and documentation for using technology
  • Perform faculty consultations on instructional design and using technology

Apptegy, Little Rock, Arkansas
Technical Operations Analyst, Apr. 2019-Jul. 2019

  • Troubleshoot and resolve 20-30 front-end tickets daily
  • Migrate and condense 200 pages of documentation to Confluence to improve Client experience
  • Provide real-time support for clients via chat and video
  • Perform quality assurance testing of weekly code releases to improve our products
  • Meet weekly with Product and Development teams to develop new features for our products

Hendrix College, Conway, Arkansas
Director of Academic Technology, Jul. 2014-Apr. 2019

  • Part of the technology leadership team, reporting to CIO
  • Developed strategic recommendations for a budget of $2 million for the CIO, accounting for current operating expenses and future projects/ initiatives
  • Increased faculty adoption of the learning management system by 30% in four years
  • At the request of the Provost, implemented a college-wide faculty online evaluation system after evaluating products and conducting a pilot
  • Trained faculty members on new software using workshops, instructional videos, and one-on-one sessions
  • Developed digital portfolios for 60 honors students using WordPress
  • Designed and created the online version of the Arkansas Readers’ Map using HTML, CSS, JavaScript, and WordPress
  • Co-developed a grant to teach faculty how to develop hybrid courses
  • Published 24 faculty development newsletters using MailChimp to share evidence-based teaching practices
  • Demonstrated innovative ways for professors to enhance teaching through technology
  • Developed cost-effective solution for lecture capture and blended learning courses
  • Incorporated Hypothesis into the LMS to enable online annotation of documentation
  • Encouraged teleconference in teaching in order for a politics professor to teach from the floor of the Democratic National Convention
  • Developed resources and taught lectures for faculty to use digital storytelling in teaching

Hendrix College, Conway, Arkansas
Digital Humanities & Pedagogy Fellow, Jul. 2012-Jun. 2014

  • Developed and taught an undergraduate digital humanities course, The Technologies of Text
  • Supported synchronous online teaching using teleconference with scholars in China
  • Created a process for free lecture-capture using Google Hangouts.
  • Supported a hybrid, online course taught between Hendrix College and Rollins College.
  • Created online, collaborative literary projects working with faculty, writers and editors, and students
  • Planned events and brought two speakers to campus to increase faculty awareness of digital humanities and teaching with technology

Washington University, St. Louis, Missouri
Digital Repository-Metadata Librarian, Nov. 2011-Jun. 2012

  • Implemented and managed the university’s digital repository for electronic theses and dissertations, and open-access articles using Digital Commons
  • Developed and led the Washington University digital curation efforts
  • Facilitated work with Systems and Operational Support Department
  • Continued the responsibilities of my previous position as Metadata Librarian

Washington University, St. Louis, Missouri
Metadata Librarian II, Nov. 2007-Oct. 2011

  • Created a local metadata requirement for all digital projects
  • Co-wrote a successful IMLS grant worth $376,000
  • Co-developed a TEI extension for historical legal documents
  • Used XSLT and Unix to process and deliver online over 400 archival finding aids in EAD
  • Managed four ongoing digital projects encoded in TEI, EAD, and Dublin Core
  • Cross-walked metadata from formats like MODs, METs, TEI, Dublin Core, Marc and using XSLT and MarcEdit
  • Created RDF records to demonstrate relationships between people in the St. Louis Freedom Suits
  • Managed Student Assistants

University of Tennessee, Knoxville, Tennessee
Digital Coordinator, Aug. 2006-Apr. 2007

  • Completed the digital requirements for an IMLS grant worth $241,775
  • Transcribed and encoded two diaries and 65 letters in TEI
  • Scanned and delivered hundreds of photos using METS
  • Published online, digital project that included multimedia and K-12 curriculum
  • Managed Graduate Assistants

University of Tennessee, Knoxville, Tennessee
Graduate and Digitization Assistant, Aug. 2005-Aug. 2006

  • Imaged print and visual materials according to best practices and standards
  • Transcribed and encoded texts in TEI
  • Created Dublin Core files for image collections
  • Processed new material and managed the collection for the Center for Children’s and Young Adult Literature

University of Nebraska-Lincoln
Graduate Research Assistant,Jan. 2003-Aug. 2003

  • Researched material for a book focused on gender identity
  • Edited a manuscript on romantic poetry
  • Designed a website for graduate student publications


Programming and Web Development

  • Expert in WordPress, CSS, and HTML.
  • Intermediate in Python, Java, XSLT and SQL.
  • Beginner in Ruby on Rails, JavaScript, GIT, and PHP.
  • Experience working in a LAMP environment.


  • Developed and taught an undergraduate digital humanities course, The Technology of Text.
  • Taught more than 90 workshops to faculty, staff and students on topics ranging from technology, instructional design, copyright, to metadata.

Publishing and Writing

  • Founded the online literary journal Scintilla and published eleven issues since 2009 to make the world more beautiful.
  • Read and critiqued hundreds of submissions in order to publish the best content.
  • Managed editors and editorials assistants remotely and in-person to insure submissions were read by deadline.
  • Wrote nonfiction, fiction, and poetry that was published in Dunes Review, Regarding Arts and Letters, and Aethlon.
  • Wrote and published blog posts for Profhacker and Eduhacker on issues in higher education, technology, and libraries.


  • Intermediate in Japanese.
  • Beginner in German.

Selected Projects

The Treatment: Writing Medicine and Illness: The Treatment is an online publication edited by Heidi Julavits and published by Tyrone Jaeger through the Hendrix-Murphy Foundation. Initially, we considered creating a website and an eBook, but made the decision to create a responsive website instead, in order for the publication to display well on mobile devices. The site was created using HTML5, CSS3 and Sass based on the Bones WordPress theme. I created all of the images using Adobe Illustrator and Photoshop. Read more about the design process here.

Eduhacker: In October 2012, I created a collaborative blog focused on technology use in education, libraries, and digital humanities.

The St. Louis Freedom Suits: This is an IMLS funded project to digitize historic court records where slaves sued for their freedom. Advanced markup is involved to extend the Text Encoding Initiative (TEI) in order to represent legal documents. Further, data is replicated in an ontology to demonstrate social connections through visualizations. A crowd-sourced component will allow users to submit data in order to fill in the gaps involving people’s history.

Open Scholarship: In 2009, Washington University moved from print to electronic submission and publication of theses and dissertations. I developed and managed the technical details involved with processing and delivering the theses and dissertations. We have now moved to a more robust and inclusive digital repository, which I develop and manage. Open Scholarship is a work in progress, but will contain a wide range of materials deemed to have merit across the community.

Urban Books: This is a faculty-based project, which I manage, that provides an indexed site of books as art objects. The professor, Jana Harper, teaches a course in book construction and the artwork is then deposited in the Washington University Special Collections. Soon we will migrate the collection to Omeka.

Finding Aids: In 2008, Washington University Libraries moved from delivering static PDF’s of finding aids online to delivering dynamic finding aids represented in EAD (Encoded Archival Description). I manage this project and worked with stakeholders to develop guidelines and training for encoding. In order to streamline work, we created an ingest schedule to re-index new and updated finding aids.

From Pi Beta Phi to Arrowmont: Funded through an IMLS National Leadership Grant, this project combines a wide range of materials into a site that provides access to historical objects as well as K-12 curriculum. We transcribed and encoded letters and diaries using the Text Encoding Initiative (TEI), as well as imaged photographs, magazines, and 3D objects.

World’s Fair Sheet Music: Part of what will be a larger collection involving transmission of data to the Sheet Music Consortiumand additional sub-collections, the World’s Fair Sheet Collection creates access to material from the Gaylord Music Library’s special collections. Data was output through the Libraries’ catalog and transformed into TEI. A further transformation made the data harvestable as OAI.

Unreal City: This project was collaboration with the Missouri History Museum to digitize and encode historic fire insurance maps of St. Louis, as well as city directories. In an experimental component, maps were then geo-referenced using Arc-GIS and delivered through Esri Geoportal server. We have found that companies doing redevelopment in areas of St. Louis have used the maps to identify possible contamination and brownfields. The project may be accessed through this link:.

Presentations and Workshops

“Teaching with Teleconference.” Hendrix College, 2012, Conway, AR.

“Twitter 201: Writers Workshop.” Washington University, 2012; St. Louis, MO.

“Introduction to UNIX.” Washington University Libraries, 2012; St. Louis, MO.

“DLXS Delivery of Finding Aids.” Washington University Libraries, 2012; St. Louis, MO.

“Choose Your Own Adventure.” StudioSTL, 2011; St. Louis, MO.

“Scripting with XSLT.” Washington University Libraries, 2011; St. Louis, MO.

“Introduction to XML.” Missouri Library Network Corporation, 2010; Columbia, MO.

“Introduction to TEI.” Washington University Libraries, 2010; St. Louis, MO.

“To XML and Back: Introduction to XML.” Association of Moving Image Archivists, 2009; St. Louis, MO.

“Privacy and Social Media.” Washington University Libraries, 2009; St. Louis.

“XML à la Carte.” St. Louis Digitization Group, 2009; St. Louis, MO.

“Metadata Matters.” Humanities Digital Workshop Summer Institute, 2008; St. Louis, MO.

“Being user-oriented: Convergences, divergences, and the potentials for systematic dialogue between disciplines and between researchers, designers and providers.” American Society for Information Science & Technology, 2006; Austin, TX.


ACS Blended Learning Course Redesign, faculty development grant awarded by the Associated Colleges of the South. The grant development was led by colleagues at Rollins College. 2014.

St. Louis Freedom Suits Legal Encoding Project, $376,426 IMLS National Leadership Grant. The project is described above or you may view it on the web. 2009.

Professional Development


UAMS Teaching with Technology Symposium, July 2014, Little Rock, AR (presenter)
AWP, Feb. 2014, Seattle WA
ACS CIO/Instructional Tech Meeting, Nov. 2013, Rollins College
UAMS Teaching with Technology Symposium, July 2013, Little Rock, AR
ACS Teaching and Learning Meeting, Mar. 2013, Spelman College
UAMS Teaching with Technology Symposium, July 2012, Little Rock, AR
Code4Lib National Conference, Feb. 2012, Seattle, WA
AMIA Conference, Nov. 2009, St. Louis, MO
Missouri Digitization Conference, Mar. 2009, Independence, MO
The Emerging Research Library: Our Role in the Digital Future, Mar. 2008, Oklahoma City, OK
Digital Library Federation Fall Forum, Nov. 2006, Boston MA
American Library Association Conference, Aug. 2006, New Orleans, LA

Workshops and Classes

Databases, Spring 2015, Hendrix College, Conway, AR
Data Structures, Fall 2013, Hendrix College, Conway, AR
Foundations of Computer Science, Fall 2012, Hendrix College, Conway, AR
Advanced UNIX: Script Files, May 2011, St. Louis, MO
Intermediate Commands of UNIX, Apr. 2011, St. Louis, MO
Hydracamp, Oct. 2010, Minneapolis, MN
Advanced Applications of SQL, May 2010, St. Louis, MO
Intermediate Applications of PHP, May 2010, St. Louis, MO
Intermediate Applications of SQL, Apr. 2010, St. Louis, MO
WWP Advanced TEI Workshop, Sept. 2009, Santa Barbara, CA
Grant Writing for Digitization and Preservation Projects, Dec. 2008, St. Louis, MO
Digital Preservation Management – ICPSR, Oct. 2008, Ann Arbor, MI
DLXS Workshop, Aug. 2008, Ann Arbor, MI
Intro to PHP, Apr. 2008, St. Louis, MO
Intro to SQL, Apr. 2008, St. Louis, MO
Image Capture Quality Control, Jan. 2008, St. Louis, MO
Creating and Maintaining Metadata Using ArcGIS Desktop, Jan. 2008, St. Louis, MO
Data Transformation with XSLT, Jan. 2008, Austin, TX